Returns & Exchanges

At Genius Games, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. If your purchase doesn't fit your style or size, we make the process of getting a refund or exchange simple and stress-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn garments in their original packaging, ensuring all designer tags and labels remain attached.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.